All Systems Operational

About This Site

Welcome to the Ayin status page. Subscribe and stay up-to-date on all employee-utilized systems.

Ayin IT Help Center: http://it.ayin.com

CIM Status: https://trust.ayin.com/

Phone System (Genesys Cloud) Operational
ACD Routing - Genesys Cloud Americas (US East) Operational
Chat - Genesys Cloud Americas (US East) Operational
Co-Browse - Genesys Cloud Americas (US East) Operational
Data Sync Integrations - Genesys Cloud Americas (US East) Operational
Directory - Genesys Cloud Americas (US East) Operational
Documents - Genesys Cloud Americas (US East) Operational
Email - Genesys Cloud Americas (US East) Operational
Fax - Genesys Cloud Americas (US East) Operational
GenesysCloud Soft Phone - Genesys Cloud Americas (US East) Operational
Inbound Calls - Genesys Cloud Americas (US East) Operational
IVR - Genesys Cloud Americas (US East) Operational
Login - Genesys Cloud Americas (US East) Operational
Outbound Calls - Genesys Cloud Americas (US East) Operational
Platform - Genesys Cloud Americas (US East) Operational
Quality Management - Genesys Cloud Americas (US East) Operational
Recording - Genesys Cloud Americas (US East) Operational
Reporting - Genesys Cloud Americas (US East) Operational
Screen Share - Genesys Cloud Americas (US East) Operational
Scripts - Genesys Cloud Americas (US East) Operational
Social - Genesys Cloud Americas (US East) Operational
Video - Genesys Cloud Americas (US East) Operational
Voicemail - Genesys Cloud Americas (US East) Operational
Workforce Optimization - Genesys Cloud Americas (US East) Operational
Zendesk Operational
Okta Operational
Fax Service Operational
Providence Operational
Genesis Operational
Kronos Operational
Sailpoint (PHP) Operational
Helpdesk Portal (PHP) Operational
Account Claiming Portal (PHP) Operational
Database Replication Operational
CIM 1 Operational
CIM 3 Operational
CIM 5 Operational
CIM 6 Operational
Remote Access Operational
Amazon WorkSpaces Operational
Network Operational
PH TECH HQ Operational
Google Operational
Google Apps Slides Operational
Google Apps Sheets Operational
Google Apps Drive Operational
Google Apps Docs Operational
Google Calendar Operational
Google Apps Calendar Operational
Google Apps Gmail Operational
Google Apps Google Calendar Operational
Google Apps Google Docs Operational
Google Apps Google Drive Operational
Google Apps Google Forms Operational
Google Apps Google Groups Operational
Google Apps Google Keep Operational
Google Apps Google Meet Operational
Google Apps Google Sheets Operational
Google Apps Google Sites Operational
Google Apps Google Slides Operational
Google Apps Groups Operational
Google Apps Sites Operational
Slack Operational
Slack Messaging Operational
Slack Connections Operational
Slack Apps/Integrations Operational
Slack Apps/Integrations/APIs Operational
Slack Login/SSO Operational
Slack Posts/Files Operational
Slack Search Operational
Slack Link Previews Operational
Slack Calls Operational
Slack Notifications Operational
Zoom Operational
Zoom Telephone Services Operational
Zoom Meetings Operational
Servers Operational
MOVEit SFTP (secure.phtech.com) Operational
Report Server Operational
MOVEit Automation Operational
ProProfs Knowledgebase (HelpDocs) Operational
Mobile Applications Operational
iPhone - iOS Operational
Android Operational
PolicyTech Operational
Zix (Secure Message Portal) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

CIM - Database Replication Maintenance Dec 8, 2025 18:30-20:30 PST

What is Happening: Replication maintenance will be performed in CIM.
What You Need to Do: Please DO NOT run reports during the specified time.
This maintenance window will occur from 6:30 PM to 8:30 PM on Monday (12-8-2025).

Posted on Dec 05, 2025 - 12:40 PST

CIM - Database Replication Maintenance Dec 10, 2025 19:30 - Dec 11, 2025 00:00 PST

What is Happening: Replication maintenance will be performed in CIM.
What You Need to Do: Please DO NOT run reports during the specified time.
This maintenance window will occur from 7:30 PM to 11:59 PM on Wednesday (12-10-2025).

Posted on Dec 04, 2025 - 15:59 PST
Dec 6, 2025

No incidents reported today.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025
Completed - The scheduled maintenance has been completed.
Dec 1, 19:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 18:30 PST
Scheduled - What is Happening: Replication maintenance will be performed in CIM.
What You Need to Do: Please DO NOT run reports during the specified time.
This maintenance window will occur from 6:30 PM to 8:30 PM on Monday (11-24-2025).

Nov 20, 14:39 PST
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025
Completed - The scheduled maintenance has been completed.
Nov 24, 20:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 18:30 PST
Scheduled - What is Happening: Replication maintenance will be performed in CIM.
What You Need to Do: Please DO NOT run reports during the specified time.
This maintenance window will occur from 6:30 PM to 8:30 PM on Monday (11-24-2025).

Nov 20, 14:16 PST
Resolved - CIM 3 replication is working as normal.
Nov 24, 11:32 PST
Investigating - What is Happening: Replication failure on CIM 3.
What You Need to Do: Please DO NOT run reports on CIM 3 at this time.
Resolution ETA: 1:30 PM

Nov 24, 09:30 PST
Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.