All Systems Operational

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Ayin IT Help Center: http://it.ayin.com/hc

CIM Status: https://trust.ayin.com/

Uptime over the past 90 days. View historical uptime.
Zendesk Operational
Okta Operational
Fax Service Operational
ProProfs Knowledgebase (HelpDocs) Operational
PolicyTech Operational
Microsoft Operational
Outlook Operational
Teams Operational
OneDrive Operational
SharePoint Operational
Phone System (Genesys Cloud) Operational
ACD Routing - Genesys Cloud Americas (US East) Operational
Chat - Genesys Cloud Americas (US East) Operational
Co-Browse - Genesys Cloud Americas (US East) Operational
Data Sync Integrations - Genesys Cloud Americas (US East) Operational
Directory - Genesys Cloud Americas (US East) Operational
Documents - Genesys Cloud Americas (US East) Operational
Email - Genesys Cloud Americas (US East) Operational
Fax - Genesys Cloud Americas (US East) Operational
GenesysCloud Soft Phone - Genesys Cloud Americas (US East) Operational
Inbound Calls - Genesys Cloud Americas (US East) Operational
IVR - Genesys Cloud Americas (US East) Operational
Login - Genesys Cloud Americas (US East) Operational
Outbound Calls - Genesys Cloud Americas (US East) Operational
Platform - Genesys Cloud Americas (US East) Operational
Quality Management - Genesys Cloud Americas (US East) Operational
Recording - Genesys Cloud Americas (US East) Operational
Reporting - Genesys Cloud Americas (US East) Operational
Screen Share - Genesys Cloud Americas (US East) Operational
Scripts - Genesys Cloud Americas (US East) Operational
Social - Genesys Cloud Americas (US East) Operational
Video - Genesys Cloud Americas (US East) Operational
Voicemail - Genesys Cloud Americas (US East) Operational
Workforce Optimization - Genesys Cloud Americas (US East) Operational
Providence Operational
Genesis Operational
Kronos Operational
Database Replication Operational
CIM 1 Operational
CIM 3 Operational
CIM 5 Operational
CIM 6 Operational
Remote Access Operational
Amazon WorkSpaces Operational
Network Operational
550 Hawthorne Operational
Servers Operational
90 days ago
100.0 % uptime
Today
MOVEit SFTP (secure.phtech.com) Operational
Report Server Operational
MOVEit Automation Operational
DFS (X: Drive) Operational
90 days ago
100.0 % uptime
Today
Mobile Applications Operational
iPhone - iOS Operational
Android Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 4, 2026

No incidents reported today.

Mar 3, 2026
ALL CIM - Daily Replication
Resolved - All CIM replicas are working as normal.
Mar 3, 10:34 PST
Investigating - What is Happening: Daily Replication failed and we are reloading.
What You Need to Do: Please DO NOT run reports on any CIM systems at this time.
Resolution ETA: 12:00 PM
Mar 3, 06:49 PST
Mar 2, 2026
CIM - Database Replication Maintenance
Completed - The scheduled maintenance has been completed.
Mar 2, 20:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 19:30 PST
Scheduled - What is Happening: Replication maintenance will be performed in CIM.
What You Need to Do: Please DO NOT run reports during the specified time.
This maintenance window will occur from 6:30 PM to 7:30 PM on Monday (3-2-2026).
Feb 19, 15:41 PST
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026
CIM - Database Replication Maintenance
Completed - The scheduled maintenance has been completed.
Feb 23, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 20:00 PST
Scheduled - What is Happening: Replication maintenance will be performed in CIM.
What You Need to Do: Please DO NOT run reports during the specified time.
This maintenance window will occur from 8:00 PM to 9:00 PM on Monday (2-23-2026).
Feb 23, 15:59 PST
CIM - Database Replication Maintenance
Completed - The maintenance windows is not until tonight.
Feb 23, 15:58 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 15:36 PST
Update - We will be undergoing scheduled maintenance during this time.
Feb 19, 15:42 PST
Scheduled - What is Happening: Replication maintenance will be performed in CIM.
What You Need to Do: Please DO NOT run reports during the specified time.
This maintenance window will occur from 8:00 PM to 9:00 PM on Monday (2-23-2026).
Feb 23, 20:00 PST
ALL CIM - Daily Replication
Resolved - All replicas are working normally.
Feb 23, 09:44 PST
Update - Everything is back to normal. You can use reports as normal.
Feb 22, 11:32 PST
Investigating - What is Happening: Daily Replication failed and we are reloading.
What You Need to Do: Please DO NOT run reports on any CIM systems at this time.
Resolution ETA: 12:00 PM
Feb 22, 08:39 PST
Feb 22, 2026
Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

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